Terms and Conditions

Effective Date: August 1, 2025

Welcome to To Know Them Is To Love Them (“we,” “our,” or “us”). We are a nonprofit organization dedicated to supporting families of children with disabilities. By accessing or using our website (the “Site”), you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Purpose of the Site

Our website provides information, resources, and support for families and caregivers of children with disabilities. All content is provided for general informational and educational purposes only.

2. Not Medical or Legal Advice

The information shared on this site, including any communications or resources provided, does not constitute medical, therapeutic, legal, or professional advice. We are not a licensed healthcare or legal provider. Always consult a qualified professional for specific concerns regarding your child or family.

3. Resource Referrals

We may refer users to external services, organizations, or professionals. While we do our best to connect families to helpful support, we are not responsible for the actions, services, or outcomes of any third-party providers. Your interactions with any third-party service are solely between you and that provider.

4. No Guarantees

We are here to support and empower you, but we do not guarantee specific outcomes—such as access to certain services, successful advocacy efforts, or improvements in a child’s behavior or development. Every child and every family is unique.

5. Privacy

We respect your privacy. Please review our [Privacy Policy] to understand how we collect, use, and protect your information. By using this site, you consent to the collection and use of your information as described.

6. Intellectual Property

All content on this site—including text, images, logos, graphics, and downloadable materials—is the property of To Know Them Is To Love Them or its content creators. It may not be copied, distributed, or used without written permission.

7. Limitation of Liability

We do our best to keep this site helpful and up-to-date. However, we are not liable for any damages or losses resulting from your use of (or inability to use) the site, including any decisions made based on information or referrals found here.

8. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with a new effective date. Your continued use of the site after changes are posted means you accept those changes.

9. Contact Us

If you have any questions about these Terms, please reach out:
📧 lapaula_carpenter@yahoo.com

By using this site, you agree to these Terms and our mission of supporting families with compassion and care. Thank you for being here.

Here’s a Privacy Policy tailored to your nonprofit website, To Know Them Is To Love Them, written in a clear and compassionate tone while covering essential legal protections.

Privacy Policy

Effective Date: August 1, 2025

At To Know Them Is To Love Them (“we,” “our,” “us”), your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it.

This Privacy Policy explains what data we collect, why we collect it, and how we use it. By using our website (the “Site”), you agree to the terms of this policy.

1. Information We Collect

We collect two types of information:

a. Information You Voluntarily Provide

When you use our site or contact us, you may choose to share personal details such as:

  • Your name

  • Email address

  • Phone number

  • Child’s age or needs (if shared)

  • Any additional info you submit through contact forms or emails

We only collect what you choose to share with us.

b. Automatically Collected Data

We may use tools like cookies and analytics to collect technical data such as:

  • Your IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on our site

This data helps us improve our website and user experience.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries or support requests

  • Connect you to relevant resources or services

  • Improve our website and outreach

  • Share occasional updates or newsletters (only if you opt in)

We will never sell your personal data to anyone.

3. Sharing Your Information

We may share your information in the following limited circumstances:

  • With trusted partners or service providers who help us deliver support (such as local nonprofits or therapists), but only with your permission

  • When required by law, subpoena, or other legal process

  • To protect the safety or rights of our users, team, or organization

4. Your Choices

You have control over your data. You may:

  • Request access to the personal information we hold

  • Ask us to correct or delete your data

  • Unsubscribe from emails at any time

  • Choose not to share any personal details by simply browsing the site

To make a request, just contact us at lapaula_carpenter@yahoo.com.

5. How We Protect Your Information

We take reasonable measures to protect your information, including secure data storage and limited access to personal details. However, no online transmission is 100% secure. Please use discretion when sharing sensitive information.

6. Children’s Privacy

Our site is intended for adults—primarily parents and caregivers. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us so we can remove it.

7. Links to Other Websites

Our site may include links to third-party websites. We are not responsible for their privacy practices. We encourage you to read the privacy policies of any external sites you visit.

8. Updates to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll post them here with a new effective date.

9. Contact Us

Questions or concerns? We’re here to help.
📧 lapaula_carpenter@yahoo.com

Thank you for trusting us. This work is personal—and your privacy matters to us deeply.